30 day returns of new items only minus return shipping costs.

Damaged items will not be refunded. All bags must be returned flat the same way they were shipped. Folded or damaged bags will not be refunded. 

Questions? Just email us at dana@queenofthecourtbrand.com

Yes, we offer refunds. Returns take 7-10 business days to process.

Right now we do not offer exchanges.  

We don't ship internationally today, but if you can't wait! Send us an email and we will see what we can do!

If you are a returning customer, click the ‘Sign In’ tab located on the top of the screen, and enter your email address and password. If you are a new customer, click the ‘Sign In’ tab, and create an account.

Sign in to your account and click the ‘My Account’ tab located at the top of the screen. Once you’re in the ‘My Account’ section, you will be able to make any changes to your account.

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.

If you have questions of want to make absolutely sure you have the right size?

Just email us at dana@queenofthecourtbrand.com

All of our apparel is made in the USA by our local California manufacturer. Our bags are currently made overseas.